A technical problem in the Bank of Ireland’s online banking service left users unable to access the online service last week.

The glitch caused users who were on the Mac operating system using the Safari browser to be unable to log into the website. A spokesperson from the bank did confirm the issue and says it was caused by some changes that have been implemented lately.

According to the bank official, the number of customers who use such software is only very little, roughly 2 percent of their total registered users. The Bank of Ireland has 720,000 users of its online service and about 14,400 were affected by the problem.

As of now, Safari users can access the bank’s temporary facility to enable access to their online accounts. A permanent solution to the problem is said to be made as soon as possible.